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Customer Service

Customer Support Workflow
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Download Graphic: Customer Support Workflow

Sample of Client Support Portal
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Download Graphic: Sample of Client Support Portal

 

Superior Customer Support
Phone: 800-995-4823 Option 2
Email: support@thinairdata.com

• Customer Support Is ThinAir’s #1 Priority
• All Calls Answered “24X7” by a System Expert
• Three Customer Access Points – Phone, Email & Portal
• Ticket Priority/Progress Visible to Entire Company & Client
• Response & Uptime Guarantee Available